Privacy policy

Information you give us. When you send a request for quotation or a message through a form on this site, we collect what you enter: your name, company, email address, phone number, and the details of your inquiry such as product, specification, quantity and delivery destination. If you email or call us directly, we keep that correspondence.

Information collected automatically. Our hosting and analytics services record non-personal technical information such as your IP address, browser type, operating system, referring page and the pages you view, which we use to keep the site secure and to understand how it is used.

We use the information you send us to answer your inquiry, prepare and send a quotation, arrange samples, and fulfill and support an order you place. We use technical information to analyze how the site is used, spot problems and improve it.

We will only send you marketing email if you have asked us to, and every such message includes a way to stop receiving them. We do not sell your personal information.

The request for quotation and contact forms are the main way we collect personal information. The fields are there so that we can price and produce what you need, and the message is delivered to us by email. Send only what is needed to quote your inquiry, and do not include payment card details in a form or an email.

Service providers. We share information with the third parties that help us run the business, including website hosting, form and email delivery, analytics, and the logistics providers who deliver your order.

Legal compliance. We may disclose information where the law requires it, or where it is necessary to protect our rights, property or safety, or those of others.

We use cookies and similar technologies to keep the site working correctly and to measure how it is used. You can set your browser to refuse cookies or to warn you when one is set, though some parts of the site may then not work as intended.

Pages on this site may include embedded content such as videos, images or documents hosted elsewhere. Embedded content behaves exactly as if you had visited the other website: it may collect data about you, set cookies, embed additional third-party tracking, and monitor your interaction with it, including while you are logged in to that website.

We keep inquiry and quotation correspondence for as long as we need it to serve you and to meet our commercial, tax and legal obligations, and then delete it. Technical and analytics data is kept in aggregate form. You can ask us to delete the personal data we hold about you at any time, and we will do so except where we are obliged to keep it.

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration and destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You have the right to access, correct or delete the personal information we hold about you, and to object to or restrict how we use it. You can opt out of marketing email at any time. If the GDPR applies to you, our GDPR compliance statement sets out your rights in full and how to exercise them.

We may update this privacy policy to reflect changes in our practices or in the law. The date at the top of this page shows when it was last revised, and significant changes will be posted here.

If you have a question or concern about this privacy policy or about how we handle your information, write to [email protected] or call 1-672-999-8314. By using this site you agree to the terms of this policy.